Privacy Policy

Last updated: March 13, 2026

VibeVideo ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video editing service (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, do not use the Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address and password when you create an account
• Payment Information: Billing details processed through our payment provider (we do not store full credit card numbers)
• User Content: Videos you upload, clips generated, captions, text overlays, and other content you create
• Communications: Messages you send to us for support or feedback

1.2 Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Features used, actions taken, timestamps, pages visited
• Log Data: IP address, access times, referring URLs, error logs
• Cookies: Session cookies and analytics cookies (see Section 8)

1.3 Information from Third Parties

If you sign in using a third-party service (e.g., Google), we may receive your name and email address from that service.

2. How We Use Your Information

We use your information for the following purposes:

• Provide the Service: Process your videos, generate clips, create captions, and deliver your edited content
• AI Processing: Send video content to AI services for analysis, transcription, and enhancement
• Account Management: Create and manage your account, authenticate access
• Communication: Send service-related notifications, respond to inquiries
• Improvement: Analyze usage patterns to improve features and user experience
• Security: Detect and prevent fraud, abuse, and security threats
• Legal Compliance: Comply with legal obligations and enforce our terms

3. Third-Party Service Providers (Subprocessors)

We share your information with the following third-party services to operate our platform:

We are not responsible for the privacy practices of these third-party services. Your use of the Service constitutes acceptance of their data practices. We encourage you to review their privacy policies.

4. Data Retention

We retain your data according to the following schedule:

• Account Data: Retained until you delete your account
• Videos (Free Tier): Deleted 3 days after last access
• Videos (Paid Tier): Deleted 90 days after last access
• Usage Logs: Retained for up to 90 days
• Backup Data: May persist in backups for up to 30 additional days

You are responsible for downloading and backing up any content you wish to keep before the retention period expires. We are not liable for deleted content.

5. Data Security

We implement reasonable security measures including:

• Password hashing using industry-standard algorithms
• HTTPS encryption for all data in transit
• Secure cloud storage with access controls
• Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. You acknowledge that you provide your information at your own risk, and we are not liable for any unauthorized access, data breaches, or loss of data despite our reasonable security efforts.

6. Disclosure of Your Information

We may disclose your information in the following circumstances:

• Service Providers: To third-party vendors who assist in operating our Service (see Section 3)
• Legal Requirements: To comply with laws, regulations, legal processes, or governmental requests
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: With your consent or at your direction

We do not sell your personal information to third parties for monetary compensation.

7. Your Rights and Choices

7.1 All Users

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your content before account deletion
• Opt-Out: Disable analytics tracking in your browser settings

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at hamp@vibevideo.ai. We will respond within 45 days as required by law.

7.3 European Users (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contractual necessity, and legitimate interests
• Data Portability: Right to receive your data in a structured, machine-readable format
• Objection: Right to object to processing based on legitimate interests
• Restriction: Right to request restriction of processing
• Withdrawal: Right to withdraw consent at any time
• Complaint: Right to lodge a complaint with a supervisory authority

8. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for the Service to function (session management, authentication, CSRF protection)
• Analytics Cookies: Help us understand how users interact with the Service (can be disabled in browser settings)

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling essential cookies may prevent the Service from functioning properly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction.

By using the Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

10. Children's Privacy

The Service is not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children under these ages. If you believe we have collected information from a child, please contact us immediately and we will delete it.

11. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals, as there is no industry standard for compliance.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

13. Disclaimer and Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any unauthorized access to or alteration of your data
• We are not liable for any data breaches affecting our third-party service providers
• We are not liable for content you choose to make public or share with others
• We make no warranties regarding the security or privacy practices of third-party services

Your use of the Service is at your own risk. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to submit a complaint, contact us at:

Email: hamp@vibevideo.ai
VibeVideo